Domestic Machine Repairs

Domestic Machine Repairs

Procedure for Domestic Coffee Machine repairs
We only do repairs to Coffee machines (no other machines)
General Information:
  • Bring your machine to our store location during the operating hours. (click to view)
  • Repair times vary according to demand and that time and the availability of parts
  • Ronita offers a 3 month warranty only on the repairs conducted by Ronita
  • Please ensure that your machine is clean and that all coffee and water has been removed
  •  Should there be evidence of insect infestation in your machine, there will be an extra $50 cleaning fee and will void the warranty on the repair
  • Ronita does sell spare parts - it is your responsibility to identify the part you require. Payment in full for the part is required with the order. Parts cannot be returned for exchange or for refund under any circumstances

Do you have an old coffee machine in need of repair?

  • Are the repair costs more than the Coffee Machine is worth?
  • Please visit our store and talk to our friendly staff to assist you in trading in your machine for discounted price of a new one

Warranty Repairs

  • Ronita is the authorised warranty repairer for Saeco and Delonghi Coffee Machines only
  • Ronita will process warranty repairs to all other brands of Coffee Machines providing that have been purchased directly from Ronita
  • Only the original manufacturers warranty repairs are conducted under this section
  • If you have purchased an extended warranty, you will need to have the repair conducted through that insurer
  • Bring your Complete machine to our store during operating hours
  • Bring proof of purchase , clearly showing date of purchase and serial # of the machine

Non-Warranty Repairs

  • Bring your Complete machine to our store during operating hours
  • A $50 Non Refundable quotation fee is charged when you lodge your machine
  • This Non Refundable fee is charged to cover the cost of a skilled technician assessing your machine together with the information supplied by you
  • The repair of the machine will go ahead on the following basis - Is the cost of the repair                                                               
    • A). $250.00 or less - then Ronita will automatically go ahead with the repair
    • More than $ 250.00 - then Ronita will only proceed with the repair once the quotation has been approved by you
  • Should the repair go ahead and the machine repaired, the $50 quotation fee will be applied to the amount quoted and only the balance will be payable
  • The Balance payable is required to be paid on collection of your machine